Sitegeist: The REI Blog
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Social Listening Tools For Community (and Brand) Managers
Posted on Friday, August 19, 2016Social listening platforms collect and report data from a variety of platforms. These tools allow you to interact with your community and share insights with stakeholders. When handled promptly and well, a less than satisfactory experience with the product can become a public relations success story.
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Empower Your Community Manager to Build Brand Loyalty
Posted on Friday, August 12, 2016Social enables brands to connect with audiences in new and dynamic ways. If you want to deliver great customer service and create an affordable, sustainable source of customer data, you’ll need to hire a community manager.
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How AI Reverse-Engineers Twitter Success
Posted on Saturday, August 6, 2016Can artificial intelligence teach you to market on Twitter better? Socialbots, artificially intelligent computer programs designed to mimic users, already operate heavily on Twitter. You can improve your social strategy by learning from them.